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Privacy Policy


Forever Winding Wool Privacy Policy

Last updated: May 8, 2023

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Forever Winding Wool ("we", "us", "our") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our e-commerce website (the "Site").

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. We may update this Privacy Policy from time to time, and we encourage you to periodically review it for the latest information on our privacy practices.

Information Collection

When you visit or make a purchase from the Site, we may collect the following personal information:

  • Personal identification information (such as your name, email address, shipping and billing address, phone number, and payment information)
  • Usage data (such as your IP address, browser type, operating system, and other technical information)
  • Any other information you voluntarily provide when using our Site (such as product reviews or comments)

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your orders, inquiries, or requests
  • Improve and personalize your shopping experience
  • Maintain and improve the functionality and security of our Site
  • Comply with legal and regulatory obligations
  • Send you marketing communications, if you have opted in to receive them

Third-Party Services

We use third-party services to help us process your payment information securely. We do not store or have direct access to your payment information. These third-party payment processors adhere to strict security standards and are governed by their own privacy policies.

While we do not allow third-party access to our Site for processing your personal data, third-party vendors may display ads on our Site. These third parties may collect data about your browsing activity to show you personalized ads. You can opt out of personalized ads by adjusting your browser settings or visiting the respective ad networks' opt-out pages.

Children's Privacy

Our Site is not specifically directed at children, but it is accessible to them. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at, and we will take steps to delete their information from our systems.


We take the security of your personal information seriously. We have implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

User Rights

You have the right to:

  • Access the personal information we hold about you
  • Rectify any incorrect or incomplete personal information
  • Request the erasure of your personal information, subject to certain conditions
  • Object to the processing of your personal information, in certain circumstances

To exercise any of these rights, please contact us at We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Please note that we may need to verify your identity before processing your request. In some cases, we may not be able to comply with your request if there are legal or regulatory reasons that require us to retain your personal information.

Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact:

Kelly Holtsclaw
Forever Winding Wool


By using our Site, you acknowledge that you have read and understood this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our Site, and your continued use of our Site constitutes your acceptance of such changes.

Mailing address:
Kelly Holtsclaw
Forever Winding Wool
34 Harry Dr
Charleston, WV. 25320