Welcome

I carry the classic yarn, Peace Fleece and Harrisville Designs wool yarn, and Green Mountain Spinnery yarns. All of which are perfect for the cold winter areas that need the warmest sweaters, mittens, and other handmade items. These are NOT wimpy yarns. They are rugged and get softer the more you wash & wear it. I LOVE these yarns for vests and sweaters. ♥

I spin and ply all my yarn on a Louet DT, which makes premium yarn. I create all yarn by hand, so no two items are identical.

Any hand knit items I occasionally offer are knit with attention to detail and have a classic tone. I love simplicity as well as having clothes that go from one "trend" to the next without looking dated. I strive to make sure all ends are secured and use yarns will last for many years of practical use.

We are a non-smoking family that owns a very good-natured miniature poodle.
Happy Shopping!

Payments

►►►I have shipping cost DISCOUNTS: Add multiple items to your cart to view the combined shipping discount.

**Payment
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I use Direct Checkout for credit cards through Etsy and PayPal to process payments.

**Payment and delivery of digital patterns
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An instant digital download is available only after payment is clear.

E-checks processed through PayPal can take up to 5 days to clear, and your download will not be available until the e-check has cleared.

For help with your Etsy digital download, please see this help page: http://www.etsy.com/help/article/3949


**Cancellations of digital downloads
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I do not accept cancellations on orders where payment is made "instantly." In other words, payment made with credit card, or with another form of instant PayPal payment (through a linked bank account, or with your PayPal balance for example) since the download will also be available instantly; I cannot cancel the order.

You may cancel the order BEFORE the payment clears if using an e-check if you have not already received a download link.

Shipping

-Any orders weighing 16 oz. or more will be sent priority and all items will be sent in as lightweight, but durable method possible. Orders shipped that weigh less than 16 oz. will be sent first class. Shipping will be done by the USPS for U.S. buyers.
**Delivery confirmation is included on ALL US orders.

-International orders will be shipped First Class International. International customers are responsible for all fees associated with shipping to their respective countries. Orders that are sent to countries outside of the United States may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. All international orders will have full value declared on customs form in accordance to the U.S. and foreign government regulations, I cannot mark purchases as gifts and must state the actual value. Falsifying customs forms is illegal and can result in your package being confiscated, fines levied and/or other penalties. - no exceptions.

To be environmentally responsible, we use as few packaging and shipping materials as possible. Most often poly mailer or Tyvek bags are used for up to 6 items and boxes for larger orders. Everything is placed in a clear plastic bag to protect against moisture and dust during transport.

-You are responsible to put the correct mailing address in the forms when checking out. If you realize that you've checked out with a wrong mailing address, message me as soon as possible. If I haven't mailed the order I can change the label. If the package is already in the USPS's hands, I cannot change the address. There will NOT be a refund for orders that aren't delivered to you if you've written the wrong address UNLESS it is returned to me by the USPS.

-My shipping prices reflect the value of my time to process your order, ink, labels, envelopes, tape, postage, and packaging. Please know that if you see the cost of shipping on an item to be $0.00, it is just that, FREE. I like free shipping and love offering it when I can!

-All orders delivered in the U.S. are delivered via USPS, or the best means possible.

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 2 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Digital downloads
  • Items on sale

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

I want you to be happy with your purchase.

I will accept returns within ten days (14 on international) on all yarn that is returned in original condition. Please convo me within three days before sending an item back and let me know you are returning the article and the reason for the return. If there is an issue I need to take care of, I need to know. :-) I use delivery confirmation on all my orders and the ten-day period begins from the day the item is recorded as being delivered to your door.

Returned items must be shipped at buyers expense. ** Buyer also must have a delivery confirmation number on any returned packages to track any packages.** Return items in a suitable envelope/box that will ensure a safe return. I cannot refund your purchase if I determine that you use inferior shipping materials or if the item is lost in the mail while returning to me. Many times you can use the same envelope you received the item in (re-taped) and just put a new address label on it. I will refund once I receive the returned item.

International orders outside the US, if you don't contact me within 14 days to initiate the return, so I receive it within 30 days, then the item purchased is yours. In the unlikely event of a return, I will refund your full purchase price, less the shipping once I receive the item.

Any hand dyed, hand spun yarn is one of a kind. If it was not what you were expecting, or you are unhappy with it, please convo me, and we will discuss returning the item if it is in the SAME CONDITION it was when I sent it to you. I will either refund or exchange, whatever we work out in convos.

Knitting needles. Some of what I offer is one of a kind, and may not be replaceable. I might be able to provide a similar substitute in some cases if your needles were damaged in shipping. Again, communication is the key. :-)

Convo me with any concerns and I will do what I can for you.

Additional

-I photograph each item I am selling. I do my best to show the color of each item as accurately as possible and then describe the item in length as well. As colors on different monitors vary, I cannot guarantee that the color you see is exactly as it is.

-I do my best to make sure every item is of the highest quality possible so that you will love it. ♥

Frequently Asked Questions

Can you wind my yarn into a center pull cake for me?

Yes, I’d be happy to! Just ask in the notes to seller.

How do I care for my finished hand knit wool or wool blend items?

I love wool fiber the way it comes off the sheep. None of the yarn I carry has been treated with chemicals to make it machine washable.

I recommend that you hand wash your wool project with gentle shampoo in cool water. If using a gentle soap manufactured specifically for washing wool (not Woolite), you do not have to rinse. If you use a regular detergent, rinse it thoroughly and gently press out extra water and roll it lightly in a terry towel to absorb more of the moisture. Lay your project out to the correct measurements and let it dry naturally. If you want to speed up drying, aim a fan at the drying surface.

Can I wash the finished garments in the washing machine?

If you'd like to try machine washing your wool and wool-blend garments (not recommended), use cool water and a gentle cycle. After spinning, lay your garment flat to dry. And never, never put your knitted wool garment in the dryer

My country is charging import duties on the package.

International customers may be subject to import fees, taxes and duties according to your country’s import policies. These policies vary widely from country to country; please contact your local customs office for any specific information.

We are not responsible for international customs fees, taxes, import duties or any fees associated with collecting these charges. We are legally obligated to report all international purchases as “merchandise” with exact retail value as paid by the customer. This information and value is clearly noted on the required form that serves as the USPS shipping label and US export customs form. We legally cannot mark retail merchandise as “gifts” nor declare a value lower than paid for by the customer.

Will I be able to track my order?

All orders include tracking free of charge and the number will be included in your notification once the shipping label is printed. Tracking can have fits of updating and then nothing is given for days. This unfortunately, is all in the hands of the USPS.

If your order is international, once a package has left the U.S. it is in the hands of your country's national postal service. There is no extra way I can access tracking information from this point until the package arrives at its final destination. If you should have questions regarding tracking a package once it has left the U.S., please contact your local postal service.

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